Privacy Policy

Neuroveda Health Care Centre ('we', 'us', 'Neuroveda') operates the Neuroveda website and clinic at JP-76, Maurya Enclave, Pitampura, Delhi 110088. This policy explains what information we collect, how we use it, and your rights over it.

We keep this simple. We are a small clinic. We don't sell your data. We don't run advertising campaigns on your information.

What we collect

When you use our website booking form or contact us directly, we may collect:

• Your name
• Phone number
• Health concern (from the dropdown selection on the booking form)
• Any additional information you share in messages or during your consultation

We also collect standard website data — pages visited, time spent, browser type — through basic analytics. This data is aggregated and not linked to your identity.

Why we collect it

• To schedule and confirm your appointment
• To contact you with appointment reminders or changes
• To understand your health concern before your first visit
• To improve our website based on how people use it

Health information

The health concern you select or describe is considered sensitive personal data under India's IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We collect this only to prepare for your consultation. We do not use it for marketing. We do not share it with third parties without your explicit consent, unless required by law.

Who we share it with

We do not sell, rent, or trade your personal information. We share data only in these situations:

• With our clinic staff who need it to manage your appointment
• With service providers who help us operate the website (hosting, analytics) — bound by confidentiality
• When required by law or a valid government request

How we protect it

We use reasonable security practices to protect your personal information from unauthorised access or disclosure. Appointment records are stored securely and accessible only to Neuroveda staff.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take this seriously.

How long we keep it

We keep your contact and appointment information for as long as necessary to provide services and maintain our records. If you request deletion, we will remove your data within 30 days unless we are legally required to retain it.

Cookies

Our website may use basic cookies to remember your preferences and understand how the site is used. We do not use advertising or tracking cookies. You can disable cookies in your browser settings — this will not affect your ability to use the site.

Your rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent for how we use your data

To exercise any of these rights, contact us at 9910410222 or visit the clinic.